Goods delivery will be made two to three days after the Pay-Pal payment has been made, both enabling and confirming the clearance of funds into the shop account. All of our goods are shipped between 09.00 to 17.00 hours Monday to Friday, and not at weekends.

Delivery within the UK will be made by standard second class post, and will normally arrive within three working days. Postage for goods to both Europe and the rest of the world will be sent by standard airmail and depend on the individual countries for delivery times. For a good idea of delivery times for individual countries please click on this Royal mail link.    http://www.royalmail.com/portal/rm/customerservice2?catId=83900761&mediaId=122800769

If the goods you purchased arrive damaged, then please contact me at as soon as possible at Chubblytheaviator.co.uk

If you return goods claiming they are defective, I will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. I will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day I will confirm via e-mail that you are entitled to a refund for defective goods. Any orders for personalised goods are non-returnable. Please note that this does not affect your statutory rights. If a refund is payable to you, I will use the same method used by you to pay for your order.

We like to give you plenty of payment options, so you can use any card you like. We also take security very seriously indeed, so your details will be safe with us. All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud. We use Paypal to process our transactions. It is secure and flexible. 

                                  
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Chubbly the aviator books are written for young readers, aged from 10 to 15. Some younger children may also be able to read the books perfectly, depending on their individual reading capabilities. They are very different exciting adventure novels, giving the young reader, not only a great insight into other countries and their cultures, but above all, a captivatingly gripping story which will hold the their attention from start to finish. Each book normally contains around 150 pages, and eighteen black and white illustrations to help assist the reader’s growing imagination.

Yes we do, and it always gives us an enormous amount pleasure to participate in both library and bookshop visits throughout the European continent. It gives me a chance to talk to our readers, the people who really make Chubbly the aviator come alive. These visits can always be arranged through my Publisher, by either contacting them on the telephone 0034 680489994 or writing to Sad Woody Books, C Barranco Moneda,46720 Villalonga, Valencia Spain.

You can leave him a message on the Chubblylog because that's always good fun, and that way you can have a coversation directly with Chubbly. Or if you want to speak to him privately you can contact him using the contact form here.

He will then do his best to get back in touch with you as soon as is possible. 

Yes of course, Chubbly and I love to try and visit as many schools as possible, I always bring Chubbly with me. It’s always great to meet the children who are actually reading my books. I suggest that if possible the children read at least one of my books prior to my school visit.  My books will always be made available for sale after my talk.