Goods delivery will be made two to three days after the Pay-Pal payment has been made, both enabling and confirming the clearance of funds into the shop account. All of our goods are shipped between 09.00 to 17.00 hours Monday to Friday, and not at weekends.

Delivery within the UK will be made by standard second class post, and will normally arrive within three working days. Postage for goods to both Europe and the rest of the world will be sent by standard airmail and depend on the individual countries for delivery times. For a good idea of delivery times for individual countries please click on this Royal mail link.    http://www.royalmail.com/portal/rm/customerservice2?catId=83900761&mediaId=122800769

If the goods you purchased arrive damaged, then please contact me at as soon as possible at Chubblytheaviator.co.uk

If you return goods claiming they are defective, I will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. I will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day I will confirm via e-mail that you are entitled to a refund for defective goods. Any orders for personalised goods are non-returnable. Please note that this does not affect your statutory rights. If a refund is payable to you, I will use the same method used by you to pay for your order.